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Terms and Conditions

centralmarket.com and shop.centralmarket.com Terms of Use

Welcome to the H-E-B Central Market ® web site ("our Site" or "centralmarket.com" or “shop.centralmarket.com”). HEB Grocery Company, LP and its affiliates ("Central Market"), make our Site available to you subject to the following Terms of Use. Please read these Terms of Use carefully before using heb.com. Your use of this Site in any manner binds you to these Terms of Use. The Terms of Use are effective unless and until terminated by CENTRAL MARKET. If you do not agree with any of these terms and conditions, do not use the heb.com website. By using our Web site, you certify that you are 18 years of age or older. If you are under the age of 18 but at least 13 years of age you may use our Web site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use.

CENTRAL MARKET reserves the right, at any time, to modify, amend, alter, or update these Terms of Use without notice to you. By continuing to use our Web site following such modifications, amendments, alterations, or updates, you agree to be bound by such modifications, amendments, alterations, or updates. Therefore, you should periodically visit this page to review our most current Terms of Use.

Please note that certain products or services or other CENTRAL MARKET web sites may be governed by separate or additional policies or terms (e.g. Cooking School, Gift Cards, Photo or Floral Delivery) and you also will be subject to such special terms. In the event of a conflict between these Terms of Use and any special term, the more specific term shall apply.

Tampering with the Site, misrepresenting the identity of a user, and conducting fraudulent activities on the site are prohibited.


Privacy Notice

Please review our Privacy Policy which governs your visit to heb.com to understand our privacy practices.


Copyrights and Trademarks

Unless otherwise noted, all content on this Site constitutes copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by CENTRAL MARKET, one of its affiliates or by third parties who have licensed their materials to CENTRAL MARKET and are protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this Site is the exclusive property of CENTRAL MARKET and is also protected by U.S. and international copyright laws.

The CENTRAL MARKET names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of CENTRAL MARKET. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.


Site Security

You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mailbombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. CENTRAL MARKET will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from heb.com on this Site and other than generally available third party web browsers (e.g., Netscape Navigator or Microsoft Explorer).


Your Account

If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. CENTRAL MARKET does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use heb.com only with involvement of a parent or guardian. CENTRAL MARKET reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.


Third Party Businesses, Content and Sites

Parties other than CENTRAL MARKET operate stores, provide services, or sell product lines on this site. For example, LifePics, Inc. furnishes photo services in our Photo store. CENTRAL MARKET provides links to third party web sites for your convenience. CENTRAL MARKET does not assume any responsibility for (1) content of, (2) technology implemented by, or (3) privacy practices of third party sites and all use is at your own risk. You should review the privacy policy and terms of use for each third party site and confirm they are acceptable prior to registration or use of the site. The links are provided for convenience or reference only and are not intended as an endorsement by CENTRAL MARKET of the organization or individual operating such web site, or a warranty of any type regarding that web site or the information on that web site.


Monitoring

CENTRAL MARKET reserves the right, but not the obligation, to monitor areas of our Site electronically. CENTRAL MARKET furthers reserves the right to disclose any content, records, or electronic communication of any kind if we are required to do so by any law, regulation, or court order, or if such disclosure is necessary or appropriate to operate the Site or to protect CENTRAL MARKET's rights or property, or the rights of the other web site users, or our partners, affiliates, sponsors, providers, licensors, or merchants.


Products and Services

Products and promotions posted on this Site, or those sent to customers by personalized e-mail, are good only for the dates indicated. Offers, promotions, and sweepstakes offered at heb.com may not be available in CENTRAL MARKET stores. Likewise, offers, promotions, and sweepstakes offered in CENTRAL MARKET stores may not be available at heb.com. Certain services and/or programs may not be available at all locations. CENTRAL MARKET attempts to be as accurate as possible in describing products and services. However, CENTRAL MARKET does not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error free.


Errors on Our Web Site

CENTRAL MARKET makes all efforts to ensure that the information on this Site is accurate, current, and complete. However, there may be instances when information about a CENTRAL MARKET product contains inaccurate or incomplete information, such as information about the product pricing or availability. CENTRAL MARKET does not warrant or guarantee that the information in this Site is error-free, complete, or current. CENTRAL MARKET reserves the right to correct errors and/or to update the content or information on this Site at any time without notice.


Personal Information

Any information you disclose to us (through an on-line form, email response, etc.) becomes the sole property of CENTRAL MARKET. For questions about how we use this information, please review our Privacy Policy .


Consent To Email Communication

When you visit the Site or send an email to us, you are communicating with us electronically. You consent to receive communications from us electronically and agree that we may communicate with you by email or by posting notices on the Site.


Pharmacy, Health, and Wellness Content

All content, including, but not limited to, drug and interaction information, provided in the Pharmacy area, or any other part of this Site is for educational purposes only. Such content is intended to supplement, not substitute for, the diagnosis, treatment and advice of a medical professional. Such content does not cover all possible uses, precautions, side effects and interactions, and should not be construed to indicate that any drug is safe for you. Talk to your healthcare provider (doctor and/or pharmacist) before using any prescription or over the counter drugs. Proper treatment of any condition depends on a variety of personal health factors, and can best be assessed by a health care provider. In addition, before administering or using any prescription, over-the-counter drug, or device, check the product information (including package inserts) regarding dosage, precautions, warnings, interactions, and contraindications.



All content, including, but not limited to, recipe and health information provided on this Site is for educational purposes only. Such content is intended to supplement, not substitute for, the diagnosis, treatment and advice of a medical professional. Such content does not cover all possible side effects of any new or different health program. Consult your medical professional for guidance before changing or undertaking a new diet or exercise program. Advance consultation with your physician is particularly important if you are under eighteen (18) years old, pregnant, nursing, or have health problems.


Submissions, Comments, Feedback

CENTRAL MARKET welcomes and encourages your comments, critiques, and suggestions. You agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, provided by you in the form of email or submissions to CENTRAL MARKET or postings on this site are non-confidential (subject to our privacy policy) and that you remain solely responsible and liable for your submissions. All submissions sent to heb.com shall be and remain the exclusive property of CENTRAL MARKET. Your submissions and comments shall constitute an assignment to CENTRAL MARKET of all worldwide rights, titles, and interests in all copyrights and other intellectual property rights in the submissions and comments. Further, CENTRAL MARKET shall be free to use, with no compensation to you, any ideas, concepts, know-how, techniques or methodologies contained in such comments or feedback for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products and/or services incorporating such feedback and comments.



You are solely responsible for the content of any messages and/or images you submit and agree to not submit materials that are unlawful, defamatory, abusive, or obscene. CENTRAL MARKET assumes no liability for any content submitted by you.


Disclaimer and Limit of Liability

TO THE EXTENT PERMITTED BY THE APPLICABLE LAW, CENTRAL MARKET IS NOT RESPONSIBLE FOR THE CONSEQUENCES OF OR RELIANCE ON ANY CENTRAL MARKET, PHARMACY, OR THIRD PARTY CONTENT CONTAINED IN OR INFORMATION SUBMITTED TO THE SITE, OR SERVICES OBTAINED THROUGH THE SITE, AND THE RISK OF DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU. USE OF THE SITE IS ENTIRELY AT YOUR OWN RISK. THE SITE, CONTENT AND SERVICES ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF A THIRD PARTY INTELLECTUAL PROPERTY RIGHTS. YOU AGREE THAT CENTRAL MARKET SHALL NOT BE LIABLE OR RESPONSIBLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL OR INCIDENTAL DAMAGES (INLCUDING WITHOUT LIMITATION, LOST PROFITS, OR DAMAGES THAT RESULT FROM INCONVENIENCE, DELAY OR LOSS OF USE OF THE SERVICES PROVIDED AT OR THROUGH THE SITE) ARISING OUT OF USE OR INABILITY TO USE OF THE SITE, SERVICES OR CONTENT, ARRANGEMENTS MADE BASED ON INFORMATION OBTAINED AT THE SITE, OR SERVICES OBTAINED THROUGH THE SITE, EVEN IF CENTRAL MARKET HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. NOTWITHSTANDING THE FOREGOING, THE TOTAL LIABILITY OF CENTRAL MARKET (WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY) ASSOCIATED WITH ANY CLAIM ARISING FROM THE SITE FOR ANY REASON WHATSOEVER SHALL BE LIMITED TO THE COST OF ACCESSING THE SITE, IF ANY. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IF THESE LAWS APPLY TO SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS, THEY MAY NOT APPLY TO YOU, AND YOU MAY HAVE CERTAIN ADDITIONAL RIGHTS.


Indemnity

You agree to defend, indemnify and hold CENTRAL MARKET and its affiliates harmless from any and all claims, proceedings, damages, injuries, liabilities losses, costs and expenses (including reasonable attorneys' fees and litigation expenses) relating to or arising from your use of the Site, services or content.


Applicable Law, Disputes

You agree that the laws of the State of Texas, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and CENTRAL MARKET. Any action or proceeding arising out of or related to these Terms of Use or your use of this Site must be brought in the state or federal courts of Bexar County, Texas and you consent to the exclusive personal jurisdiction of such courts.


Contact Us

Please let us know if you have any questions about, or would like a copy of, our Terms of Use. A copy will be provided to you free of charge. Simply send us an email cmcustomercare@heb.com.

Effective July 5, 2010